RMH Franchise Holdings, Inc. (the “Company”) respects the privacy of its customers and the visitors and users of its websites.
The Company collects information differently from different types of website users. Visitors to the Company’s website are divided into two categories:
- “Subscribers” are users of the Company’s website who have provided the Company with personally-identifiable information about themselves for the purpose of purchasing any of the Company’s goods or services or to subscribe to this Website or any of the Company’s data sources (including, but not limited to, mailing lists and affiliated websites) in order to obtain access to certain features.
- “Unregistered Users” are persons who are not Subscribers.
How the Company Collects Personal Information
“Personal Information” is information about you that is personally identifiable to you such as your name, address, e-mail address, phone number, and other non-public information that is associated with the foregoing, as well as log-in information and passwords (other than log-in information and passwords that constitute “Financial Information” as defined below). We pay close attention to how Personal Information is collected, used, and shared, and we use Personal Information sensibly.
The Company does not collect Personal Information from Unregistered Users. All users of the Company’s website who provide Personal Information are Subscribers.
The Company collects Personal Information from Subscribers through the online registration process in which Subscribers are asked to identify themselves and to provide their names, addresses, email addresses, telephone numbers, and similar identifying information.
How the Company Collects Financial Information
“Financial Information” is information about a person’s financial condition or information about a person’s bank accounts, credit accounts, financial accounts, escrow accounts (such as PayPal or similar services), payment history, and records of invoices to that person, payments made by that person, other information pertaining to payment obligations, log-in information, and payments to online accounts that have the power to initial or to receive payments.
We pay close attention to how Financial Information is collected, used, and shared, and we use Financial Information sensibly.
The Company does not collect Financial Information from Unregistered Users. All users of the Company’s website that provide Financial Information are Subscribers.
The Company collects Financial Information from Subscribers through the online registration process and through the online billing process in which Subscribers are asked to provide a means of effecting payment for goods or services received from the Company and through which information is created pertaining to Company invoices, Subscriber payments, and other data pertaining to Customer payment obligations.
Use of Personal Information
The Personal Information we gather from Subscribers helps us learn about our Subscribers. We use this information to provide better tailored features, performance, and support of our solutions, products, and services, and to contact you from time to time with information and offers about our or a third party’s products and services.
We may also use Personal Information collected from Subscribers to suggest, through the interactive functions available on the Company’s website, other products and services that may be of interest to the Subscriber based upon the Subscriber’s website usage history and personal profile. We may also share Personal Information of Subscribers with other businesses to offer Subscribers products, services, and promotions. In addition, we may use such Personal Information with other businesses that may contact Subscribers regarding requests for service. We may also use Personal Information to provide Subscribers with electronic newsletters or promotional e-mails as well as information and offers about our products and services.
Use of Financial Information
We may use Financial Information collected from Subscribers in order to bill Subscribers for fees due, process payments, collect amounts due, manage Subscriber billing disputes, and otherwise manage the billing and collection of fees from Subscribers in accordance with the Subscription Agreement (collectively, the “Billing Process”).
We do not share Financial Information with other parties (except to the extent Financial Information is shared with banks, financial intermediaries, or collection agencies in connection with the Billing Process).
Personal Information Collected via Technology
Personal Information We Receive from Other Sources
We may receive Personal Information about you from other sources like your telephone or fax number. We may add this information to the information we have already collected about you in order to improve the solutions and services we provide.
Disclosure of Personal Information
We also use third parties to maintain and to store Personal Information and to process any payment you make to us. Generally, these third parties are required not to use your Personal Information other than to provide the services requested by the Company.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary (a) to comply with relevant laws or to respond to subpoenas or warrants served on the Company; or (b) to protect and defend the rights or property of the Company or our subscribers.
Your Choices Regarding Your Personal Information
Should you decide to stop receiving e-mail communications or newsletters from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail. If at any time you wish to subscribe to any communications from us, you may do so by contacting us at firstname.lastname@example.org. Despite your indicated e-mail preferences, we may send you e-mail regarding updates to legal notices applicable to the account you created with us. From time to time, we may contact you by telephone to offer you products or services which we believe may be valuable to you. Should you prefer not to receive such calls, please advise the representative who contacts you or contact customer service. Please note that opting-out of receiving communications from us will not affect whether you receive communications from our Franchisors. Communications sent by our Franchisors are entirely their responsibility and may be subject to such privacy policies and communications policies as those Franchisors may adopt.
Our services are not designed for minors under the age of 18. We do not intentionally gather Personal Information about visitors who are under the age of 18.
Links to Other Sites
We use reasonable measures to maintain the security of your Personal Information. Even so, technical mistakes are possible. No service provider, including our Company, can fully eliminate security risks associated with Personal Information.
RMH Franchise Holdings, Inc.
Attn: Legal Department
One Concourse Pkwy, Suite 600
Atlanta, Georgia 30328
Choice of Law
Last revised: July 3, 2017